Returns Policy
We want you to be completely satisfied with your purchase
30-Day Satisfaction Guarantee
If you are not happy with your purchase for any reason, you may return it within 30 days of delivery for a full refund or replacement.
Conditions for Return
- Items must be unused, unwashed, and in the original packaging with all tags attached.
- Proof of purchase (order number) is required.
- Return shipping costs are the buyer’s responsibility, unless the item is defective or we sent the wrong item.
How to Initiate a Return
Please contact our support team at support@newmusictide.com with your order number and reason for return. We will provide you with the return address and necessary instructions.
Refund Processing
Refunds will be issued to your original payment method within 5–7 business days after we receive and inspect the returned item.